Who is responsible for paying the utility bill?
The property owner is responsible for making sure bills are mailed to the correct address and payments are made to the city. The property owner can ask the city to send a copy of the bill to a tenant or another party. Emailed copies of billing statements are provided for free, while mailed copies are charged an additional fee as established in the city’s fee schedule (Ordinance 1100).1100 Permits, Licenses, and Fees (PDF)

Show All Answers

1. How often do I receive a utility bill?
2. Why is my bill higher than usual?
3. How can I check that my bill is accurate?
4. How are water meters read and when are they read?
5. I haven’t used any water, why am I still getting a bill?
6. I own an empty piece of land, why do I still receive a bill?
7. How does a new resident sign up for utility billing?
8. How do I cancel my utility service if I am moving out of my residence?
9. How can I pay my bill?
10. What are the regulations on watering my lawn?
11. What services am I being billed for and how are they calculated?
12. Who is responsible for paying the utility bill?