News Flash

Highlights

Posted on: April 24, 2020

SeeClickFix in Waconia

See Click Fix

Whether you drive, ride, bike, run or walk through the City of Waconia, you can continue to make our city a great place to live by keeping your eyes open for things that need to be fixed as you enjoy the CIty’s neighborhoods, parks, fields, trails and lakes. The City of Waconia is now partnering with SeeClickFix, a mobile app that empowers residents to report their concerns within the community related to City maintained roadways, street signs, storm water, water, sewer, street light, and park infrastructure elements.

SeeClickFix is a mobile application for reporting and resolving non-emergency issues in our community. The application is designed to empower residents with an efficient way to help the City identify and address maintenance issues throughout Waconia. Residents can use their mobile devices to take a picture of something that needs to be fixed – such as a burnt-out streetlight – and submit the geographic location automatically (using GPS technology), along with the photo and a description, directly to the appropriate City staff member(s) who can resolve the issue. The user will get a confirmation the issue was received, and can check the status anytime  Once fixed, the individual who reported the issue is notified. City staff will monitor requests during regular business hours - 7:00 a.m. to 3:30 p.m. Residents can always track the progress of their reported issues, as well as view a map of all reported issues in the community via the Waconia SeeClickFix website at www.waconia.org/seeclickfix (link). 

The SeeClickFix mobile app is available for download on all major operating systems. In addition to the mobile app, residents can report maintenance issues online at www.waconia.org/seeclickfix

Click here (on a mobile device) to access the link to download the SeeClickFix mobile app from the Apple App Store.

Click here (on a mobile device) to access the link to download the SeeClickFix mobile app from the Android App Store.




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